Terms and conditions
Property and Cancellation Policies
Cancellation and Refund Policy
- Free Cancellation: Guests may cancel their reservation free of charge up to 14 days before the scheduled arrival date. Any payments made will be fully refunded.
- Payment Requirement: Full payment for the booking is required 14 days before arrival. If payment is not received by this deadline, the reservation may be subject to cancellation.
- Non-Refundable Period: Cancellations made within 14 days of arrival are non-refundable, and no refunds will be issued for no-shows or early departures.
- Extenuating Circumstances: If a guest must cancel due to extenuating circumstances (e.g., medical emergencies, travel restrictions, bereavement), they may submit a written request for a refund, including relevant documentation. Refund requests will be reviewed on a case-by-case basis, and approval is at the discretion of the property management.
- Compliance with Irish Law: This cancellation policy is in accordance with Irish consumer protection and contract laws governing short-term rentals. Guests may have statutory rights under the Consumer Rights Act 2022 and other relevant legislation, which are not affected by this policy.
By making a reservation, you acknowledge that you have read, understood, and agreed to this cancellation and refund policy.
Terms and Conditions
1. Prices and Taxes
All room rates are quoted in Euros and are subject to applicable taxes and fees, which will be clearly displayed during the booking process. Prices are subject to change without prior notice; however, confirmed bookings will be honored at the agreed-upon rate.
2. Payment and Terms at Check-in/Check-out
Payment for your stay is required [specify timing, e.g., upon check-in or check-out], unless otherwise stated during the booking process. We accept major credit cards , bank transfer and cash. A valid government-issued photo ID is required at check-in. Any incidental charges incurred during your stay will be charged upon check-out.
3. Traveling with Minors
Guests under the age of 18 must be accompanied by a parent or legal guardian. Proof of age or guardianship may be required at check-in.
4. Accessibility or Special Needs
We are committed to accommodating guests with disabilities or special needs. Please contact us prior to your arrival to discuss any specific requirements, and we will make reasonable efforts to meet your needs.
5. Parking
Complimentary parking is available for registered guests. Parking is subject to availability and cannot be guaranteed. The hotel is not responsible for any loss or damage to vehicles parked on the premises.
6. Hotel Events
The hotel may host private events during your stay. We strive to ensure that such events do not interfere with your comfort. Guests will be informed of any significant events that may impact their stay.
7. Dispute Resolution/Issues
We are committed to resolving any issues or disputes promptly. Guests are encouraged to bring any concerns to the attention of management as soon as possible. In the event of an unresolved dispute, the matter may be referred to mediation or arbitration in accordance with local laws.
8. Use of Personal Information
We respect your privacy and are committed to protecting your personal information. Any personal data collected during your stay will be used in accordance with our Privacy Policy, which complies with applicable data protection laws.
9. Liability
The hotel is not responsible for loss, damage, or theft of personal belongings. Guests are advised to use the in-room safes for valuables. Additionally, the hotel is not liable for personal injuries sustained on the premises, except where such liability cannot be excluded by law.
10. Force Majeure
The hotel shall not be held liable or responsible for failure to execute arrangements specified herein directly or indirectly occasioned by or through or in consequence of war, strikes, riots, acts of God, or conditions beyond the control of the hotel.
11. Third Party Rights
These Terms and Conditions do not confer any rights to any party other than the parties to this agreement.
12. Waiver
Any failure by the hotel to enforce any provision of these Terms and Conditions shall not constitute a waiver of that provision or any other provision.
13. Severance
If any provision of these Terms and Conditions is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.By making a reservation or staying at [Hotel Name], you acknowledge that you have read, understood, and agreed to abide by these Terms and Conditions.
